BYU Ticket Marketplace

Resell your season tickets online or Buy others' premium seats!

BYU Ticket Marketplace enables fans to buy and sell unused premium tickets to BYU athletic events. Anyone may buy tickets online through Ticket Marketplace but the option to sell is available exclusively to season ticket holders who want to sell their season tickets.

Now fans without tickets have access to sold-out seats, and ticket holders that can't make the game can sell season tickets to recoup their costs.

Reasons to BUY tickets via the Marketplace:

1. Support BYU Athletics by filling the venue.
2. Gain access to hard to find, "Best Seats in the House."
3. Buy your tickets with confidence on the BYU sponsored Ticket Marketplace.

Reasons to SELL season tickets via the Marketplace:

1. Support BYU Athletics by filling the venue.
2. Sell your season tickets with confidence on the BYU sponsored Ticket Marketplace.

Getting Started
To begin to resell your BYU season tickets or to purchase premium tickets posted for sale by other season ticket holders, you will first need to register on the BYU Ticket Marketplace. After using the link below to access Ticket Marketplace, select the "Sign Me Up" link located under the login box. You will need to enter your BYU account number as well as your pin number in order to successfully register on the Marketplace. Once you have successfully registered, click on the My Inventory menu button to begin to post your tickets for sale. If you have forgotten your account number and/or pin number, or if you experience any difficulties while navigating the site, please call the BYU Marriott Center Ticket Office at 801-422-BYU1(2981) or 800-322-BYU1(2981).

Proceed to Football Ticket Marketplace

Proceed to Basketball Ticket Marketplace

BYU Ticket Marketplace Basic Functions
To navigate through the Ticket Marketplace environment, first login and then simply use the menu buttons that are located in the menu bar near the top of the Ticket Marketplace window.

• My Inventory - displays tickets you have available to sell as well as the status of any tickets that you have posted for sale.
• My Market - shows tickets you currently have up for sale and allows you to change your end sale time or withdraw tickets that have not been purchased.
• Sales History - shows tickets you have sold through Ticket Marketplace
• Buy Tickets - takes you to the full list of tickets that are currently posted for sale. If you have posted tickets for sale, your tickets will appear in bold and will not have the "Buy" button next to them.
  
  

Frequently Asked Questions--Selling tickets

1. Why would I want to sell my tickets?
   If you can't make it to a game, you can place your tickets for sale on the Brigham Young University Ticket Marketplace. Now you can easily sell your unused tickets online on a Brigham Young University sponsored site.
2. What do I receive when my tickets sell?
   Tickets may be posted for sale on the Ticket Marketplace and will be sold for the price you determine (the "Selling Price"). For each ticket that sells, you will receive a refund equal to 85% of the selling price as outlined in the Terms and Conditions. Refunds will be issued using the same method of payment received on the original season order and will be processed within about 15 working days. You can review the status of your marketplace account under "Sales History."
   
3. How do I sell my tickets?
   Under "My Inventory," or home page, click Sell next to the game you would like to sell tickets for. Set the key aspects of the ticket sale, including: Specifying the tickets you wish to sell, the price you will sell the tickets for, and how much in advance of the game you want the sale to end.
   Be sure to hold on to the tickets until further e-mail notice. If your tickets don't sell, your original tickets are still valid and available for you to use at the event.
   
4. What is a fixed price sale?
   A fixed price sale allows the buyer to purchase the tickets instantly at the price listed. The seller may post tickets at any price they choose.
5. How many tickets can I place for sale?
   You may place as many tickets for sale as you wish; however, the total number of seats for sale at one time for a specific event and the total number of events you can sell over the course of a season may be restricted by Brigham Young University. This means there may be occasions when you will not be able to list tickets for sale.
   When selling tickets for a specific game, note that if you have a large number of tickets to sell, it may be best to sell them in several smaller blocks instead of one large block.
6. How can I be sure that I placed my tickets for sale?
   After placing tickets for sale, you will receive an e-mail message confirmation. You can also review a list of tickets you have posted for sale under "My Market."
7. What do I do with the tickets I've placed for sale?
   You will be notified via e-mail when your tickets have been sold. Ownership of the sold tickets will then be transferred to the ticket buyer. After receiving notification that your tickets have been sold you must destroy your season tickets for that game. If you or someone else attempts to use your original tickets for admittance after they have been sold, all privileges to the Ticket Marketplace including, but not limited to, buying and selling of season tickets via the Ticket Marketplace may be revoked. If your tickets don't sell you will be notified via e-mail and your original tickets will still be valid and available for you to use at the event.
8. Will I be notified if my ticket sell?
   Yes. When your tickets have been purchased, you will receive an e-mail message confirming your tickets have been sold.
9. Can I cancel a ticket sale?
   Once you have placed tickets for sale, you can cancel the sale by selecting "My Market." Choose the ticket sale you'd like to cancel and click Withdraw Tickets. However, once a ticket sells you may no longer cancel that sale.
10. What happens if my tickets don't sell?
    If your tickets don't sell, you will receive an e-mail message telling you so. Your original tickets will remain valid and can be used to attend the event.
11. When can I place tickets for sale?
    Brigham Young University Department of Intercollegiate Athletics will determine the events that will be available on the Ticket Marketplace. In most cases you will be allowed to post your tickets for sale to all events for which you own tickets. When you post your tickets for sale you can designate when you would like your ticket sale to end.
12. When do ticket sales end?
    When you place your tickets for sale, you specify when you would like the ticket sale to end. The minimum time before an event for which you can end the sale of your tickets is two hours.
    
    

Frequently Asked Questions--Buying Tickets

1. How do I buy tickets?
   There are two ways to select the game for which you would like to buy tickets:
   Under "Market View" click Buy next to the appropriate game.
   Use the Search Tool to search for specific tickets to buy.
   Next, you will be able to review the tickets that are posted for sale. Go through the Event, Billing and Credit Card Information. Then click Submit to confirm the purchase. Please refer to the Terms and Conditions to review the ticket buying fees.
2. How will I receive the ticket I've purchased?
   Tickets will be mailed (time permitting) or held in will call. The customer can also utilize the print-at-home feature.
3. Who is selling these tickets?
   Season ticket holders place tickets for sale for games they cannot attend. Previously, these seats would go unused and would not be available for purchase.
4. How can I be sure that I bought tickets?
   After purchasing tickets, you will receive an e-mail message confirming your ticket purchase. You can also review your ticket purchase activity under "Purchase History."
5. Will I be reminded of the tickets I have purchased?
   You will receive an e-mail reminder before the game or event for which you have purchased tickets.
6. Can I cancel a ticket purchase?
   No exchanges or refunds will be given after a ticket has been purchased,including tickets that have been lost,stolen, damaged, destroyed or forgotten.
7. When do ticket sales end?
   When placing the tickets for sale, the seller selects when they would like to stop the sale of their tickets. Sellers can choose to have their ticket sale end a minimum of two hours before an event.
8. Customer Service
   If you did not find the help you were looking for in our FAQ's, please contact us at 801-422-BYU1(2981), 800-322-BYU1(2981) or by e-mail at BYUtickets@byu.edu and we will get back to you as soon as possible.